Курс: R12.x Oracle Service Contracts Fundamentals

Продолжительность курса: 24 ак. ч.

Формат обучения:
• Очно - на территории нашего учебного центра или на территории Заказчика (для корпоративных клиентов)
• Онлайн обучение с помощью вебинаров в режиме "здесь и сейчас"
• Дистанционно с помощью системы СДО в любое удобное для вас время

Описание курса:
This course will be applicable for customers who have implemented Oracle E-Business Suite Release 12 or Oracle E-Business Suite 12.1.
The R12.x Oracle Service Contracts Fundamentals Ed 1 course contains details of how to use and implement Oracle Service Contracts. In this course, you will learn to create and manage service agreements, subscription agreements, warranties, and extended warranties using Oracle Service Contracts. You will also learn the setup steps required to implement this functionality.

Аудитория:
• End Users
• Functional Implementer

Необходимая подготовка:
• Basic overview and knowledge of Oracle E Business Suite
• Any experience as a Purchasing or Sourcing end-user will be advantageous but not necessary

Результат обучения:
После изучения курса слушатель будет уметь:
• Author a service contract with a subscription line
• Manage the service contract schedules, tasks, and communications between service contract parties
• Organize contracts
• Explain the negotiation workflow and phases
• Explain procedures of the contract lifecycle
• Define Parties, Roles, and Sources
• Setup renewals
• Terminate a service contract
• High level business flows that feature Oracle Service Contracts
• Renew a service contract

Программа курса:
Модуль 1. Overview of the Service Contract Management Process

Модуль 2. Managing the Negotiation Process

Модуль 3. Using the Administrator Workbench and Explaining the Customer Acceptance Portal

Модуль 4. Managing the Contract Lifecycle

Модуль 5. Setting Up Global Contract Defaults

Модуль 6. Confirming E-Business Setups for Oracle Service Contracts

Модуль 7. Listing the Oracle Service Contracts Setup Steps

Модуль 8. Mapping Time Units of Measure

Модуль 9. Setting Up Statuses and Operations

Модуль 10. Setting Up Processes and Quality Assurance Checklists

Модуль 11. Setting Up Parties, Roles, and Sources

Модуль 12. Setting Up Standard Coverage and Subscription Templates

Модуль 13. Setting Up Items

Модуль 14. Performing Additional Setups

Модуль 15. Describing Billing and Pricing

Модуль 16. Generating Contract Renewals

Модуль 17. Setting Up Contract Terms and Contract Templates

Модуль 18. Setting Up Profile Options

Окончательная цена указывается в договоре на обучение.